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Wrong WayFor years, I have struggled with the idea that business in my local community is almost non existent because I live in a rural, bedroom community where the majority of people work and shop 30-45 minutes away. There are very limited opportunities for local jobs, for residents of any age. The youth move away as quickly as possible to find jobs, attend school and have a social life. In recent years, two of the major employers have shut down, the Dept. of Transportation hub and the telephone company, owned by an out of state corporation.

This is truly sad, as there are well educated, well trained workers, management and leadership quality individuals who live here, and who would gladly stop driving over mountains, wasting hours of time and many gallons of gas each week to apply their talents to local employment. In my community, it is a lack of vision, a lack of investment, and a sheer lack of planning that has led to the economic disaster.

Regionally, it has been pointed out this week, the mentality of looking elsewhere for what is locally available exists in the Roanoke Valley at an entirely different level. The Roanoke Regional Chamber of Commerce did not feel the need to look within its membership which they are supposed to be serving to meet the needs of their own organizational development. With the new publication “Roanoke Business,” the RRCC has chosen to publish outside of the region, and compete directly with its membership, specifically Valley Business Front Magazine and Leisure Publishing, of Roanoker Magazine and Blue Ridge Country Magazine fame. Not only were their members not given an opportunity to bid on the new publication, notice was made public only after the deal was sealed!

When this lack of consideration, communication and common decency is public, it stings, bad! This decision will have a ripple effect on the businesses of our region, having to face decisions about loyalty, perception of their consumers and business partners, and even their churches and families. The writers who could have made great contributions to the publication may choose to stay local with their submissions, increasing the opportunity for outsiders to tell the stories of our region without the years of experience and footwork our local writers have invested. Yes, the Chamber is about business, and yet it seemed to forget it is the ROANOKE REGIONAL Chamber.

When people do things like this, which happens every day, and say “it’s business.” that’s a poor excuse. Business today is about relationships, whether it’s a person walking in the door of your store or greeting you on Facebook each morning. If the relationships are not respected, especially during challenging economic times, the ties that are broken can create wide divides.

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If you haven’t heard, some social media services have been cavalier with users’ privacy recently. There are investigations, changes in terms of service, and media coverage with talking heads expressing everything from complacency to outrage.

It’s also the 25th anniversary of AOL, the service that gave us all that wonderful welcome to electronic connections, “You’ve got mail!” Everytime I heard that, even on my sloooooooooooooow rural connection of 28,000BTS in the beginning, I felt welcomed, comforted that someone was reaching out to me. With time, that feeling passed into concern then distrust as the level of spam increased. AOL is now a struggling company, a relic of the not so distant online past.

Fast forward to the present and there has been a torrent of new social media services emmerging lately, and those that have been around only a short while have numbers of users previously unimaginable, which is why I’m writing this post. We can’t see the future!

If you are doing business of any kind on line, it is imperitive to learn how to use the tools and services available. It is also imperitive to understand NOTHING, and I mean really NOTHING is FOREVER! What is popular, top of the search results, most talked about, highest number of users, WHATEVER! may only be “all that” for a very short period of time. Even more important is that when you are connecting online, it is the individual relationships that you develop that have the real value.

I treasure my online networks! The relationships that I have developed with my followers and friends are positive, uplifting, inspiring, and encouraging. My focus has been and will continue to be to promote my brand, my core principles and be open-minded when connecting with social media. My service of choice is Twitter (I’m @bgreen) and I can be found on many others as well.

If you have any comments about this topic, any news on up and coming services or tools you would like to share, or have a question about social media, please share below. Thanks for taking the time to stop by!

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Glad you found me here. I’m working on some new things, please be patient. Check back again soon for new posts and other goodies. Follow me on Twitter for the ongoing saga of my life.

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